Frequently Asked Questions

Frequently Asked Questions

What services does mep.solutions provide?

We specialize in smart home and building automation including lighting control, climate (HVAC) automation, KNX integration, CCTV, multi-room audio, and energy efficiency solutions. We provide consultation, design, installation, and ongoing support for residential, commercial, and hospitality projects.

What is KNX and why is it important?

KNX is an international standard for building automation that enables seamless integration of multiple systems—lighting, heating, cooling, blinds, and more—into one control platform. It ensures reliability, scalability, and future-proofing for your smart space.

Do you only work with luxury homes, or also smaller apartments and offices?

We tailor solutions to fit any project size or budget. Whether it’s a single apartment, villa, office, or hotel, our systems scale to your specific requirements.

Can I control everything from my phone?

Yes, we integrate mobile apps that allow you to monitor and control lighting, temperature, security, and more from anywhere in the world.

Do your systems work if the internet is down?

Most core functions, like lighting and climate control, operate locally even without internet. Remote features and notifications resume once the connection is restored.

How much does a smart home system cost?

Costs depend on project size and features. We provide personalized quotes after understanding your requirements. Our solutions are modular, so you can start small and expand later.

Can you integrate with existing systems in my home or office?

Yes, we can retrofit and integrate with many existing systems, minimizing the need for full rewiring and reducing project costs.

How secure are smart home systems?

We implement encrypted communication protocols and follow best security practices. KNX is known for its high reliability and safety in professional building automation.

Do you provide support and maintenance?

Yes, we offer ongoing support, updates, and maintenance services to keep your smart space functioning optimally.

Where do you operate?

We are based in Sarajevo, Bosnia and Herzegovina, and serve clients across the region, including residential, commercial, and hospitality projects.